The
scenarios below each fit into one of the categories below:
- Talkshow: one or
two hours, with one synchronous session and a small number of pre-event
materials, and usually just one presenter.
- Briefing: one full
day; like the Talkshow, but with a message-based discussion both before
and after the synchronous part, allowing participants to interact with
each other as well as with the presenters.
- Seminar: two days
or more, using both live sessions and a message-based discussion, often
with a panel of two or three presenters (possibly one topic and one
lead presenter each day).
The scenarios from
the website are duplicated below.
Scenario 1 - Talk Show #1: Small/Medium Audience Size, Informal
A presentation is created to acquaint people with some material, and a
presenter is available for some interaction at a particular time. Minimum
cost is required.
Education Illustrated
Request: I have asked a technology cooperator to create an online presentation
to acquaint teachers with information on technology planning . The presenter
is only available only for a limited time to answer questions and interact
with participants. I have a limited budget to do this event.
Recommendations: Use
a prepared presentation, such as Flash or Real Media, and have text-based
chat for interaction. The interaction will be mostly questions and answers
of the presenter (which is normally the case in talk show format).
- Text chat will
scale up to a maximum of perhaps 40 people, especially for questions
and answers.
- It will be easiest
for the presenter if the presentation is taken care of before the event.
- It will be easiest
for the presenter and the participants if no additional phone connections
are required during the event, using only an Internet connection for
chat.
Technology Selection:
Presedia OR PresentationPro for presentation + Separate text chat
facility [link to chat appendix]
Scenario
2 - Talk Show # 2, Big Audience Size, Polished
A presentation will be made to an audience, which may be large, and will
include people who will expect a polished performance (such as school
superintendents). The presenter is either an experienced facilitator,
or is willing to rehearse the events in advance to learn how to facilitate
such an event, or an additional facilitator person will be available to
work with the presenter, both before and during the event.
Education Illustrated
Example: I have contracted with a leading expert on the role of technology
leadership and school reform to do an online event about her recent research.
I want to target this event to decision markers such as both school superintendents
technology coordinators. The presenter is an experienced face to face
facilitator but is new to online events. She is willing to rehearse the
events in advance to learn how to facilitate an online context. As this
is a high profile event I want to make sure the presenter has support
in designing for this new medium both before and during the event. I also
want to make sure that the audience which ranges in their technical experiences
has a user friendly experience and gets access to responsive technical
help if they need it.
Recommendations:
- More interactive
facilities should be provided. Polling of participants and answers to
questions delivered by a voice (questions may be typed by participants
in a chat window, but the presenter can answer with a live voice answer).
- Need to scale
to up to 200 users.
- More money is
available for the large or more sophisticated audience, so high fees
are tolerable.
- All in all this
is a bigger production.
Technology Selection:
Horizon Live OR Genesys Eventstream
Scenario 3
- Talk Show #3: Debate, Medium Audience Size, Informal
A
moderator will address questions to 2 or 3 guests. The moderator could
also ask for questions from the audience. Optionally, the moderator may
have slides or web pages to present.
Education Illustrated
Example:
Recommendations:
- The moderator
should use a prepared list of questions.
- The moderator and
guests should install the plugin software and ensure that it is working
on their computer. If they will send their voice via the computer, they
should have external microphones, to reduce noise.
Technology Selection:
Chatterbox - Low cost / PC Only / no phone separate
phone lines needed
OR
WebEx TrainingCenter - High cost / more flexible
Scenario 4
- Briefing #1: Commercial Focus Group, Small Audience
A
commercial partner may want test users to evaluate a product of theirs
and provide feedback before the product is released. Interaction is expected
to entail responses to user questions with the product, so some degree
of application sharing would be useful. Ongoing contact with the participants
in the event via e-mail or discussion group would also be helpful.
Education Illustrated
Example: A for-profit software company which is an RTEC partner has asked
us to help with getting feedback from CTAP coordinators on their product
before it is released. Interaction is expected to entail responses to
user questions with the product, so some degree of application sharing
would be useful. Ongoing contact with the participants in the event via
e-mail or discussion group would also be helpful. The company is willing
to help with cost.
Recommendations:
- A small group of
perhaps 10 participants might be best.
- Participants should
have an additional phone line to hear the audio clearly, since slides
will not be tracking the speech.
- A discussion group
will be important for feedback upon reflection. Participants may think
after the event what they would prefer to see in the product, and the
presenters will be interested in having that feedback after reflection.
Technology Selection:
Pixion, WebEx or Chatterbox (if not Mac users in audience); +
Discussion group.
Scenario 5
- Briefing #2: Product Introduction, Large Audience
Introduction
of a finished product to a new audience. The product might be a website,
an interactive software tool, or a new book on a topic. The purpose of
the event is for marketing and introduction of the product.
Education Illustrated
Example: I need to host an event to spotlight a new service from one of
our RTEC partners such as CAST. This will include highlighting the services
and some of the tools used to develop it from resources posted on websites
to interactive software tool. The main purpose of the event is for information
dissemination and awareness building.
Recommendations:
- Continuing contact
by a discussion group or e-mail will be valuable, but is not critically
important. Since the discussion group is an inexpensive addition, and
can clear up misunderstandings if people have them after the initial
presentation, it will be useful as part of the briefing format.
- The introductory
presentation can be prepared in advance. In fact, if participants want
to come after the scheduled time to view the presentation, even if they
miss any online interaction and only use the discussion group, that
still achieves the purposes of spreading the word about the new product.
So the presentation should be as polished as possible, and therefore
recorded in advance.
- It is important
to reach the widest audience possible, and there will be little ability
to provide tech support in advance. Therefore, a pre-recorded presentation
in Flash would be most desirable, or in Real Media or Quick Time. Having
the presentation in more than one format might be best.
Technology Selection:
Presedia or PresentationPro’s EmailPRESENTER; add Discussion
Group to either of these. Or if the product is in the form of a website
and live interaction is desired, use Chatterbox.
Scenario 6
- Seminar #1: Panel of multiple presenters
A
group of people are assembled as a panel. Perhaps there are 3 people,
each of whom have their PowerPoint Presentation or videos about their
work. Across the time of the seminar they will be available to answer
questions. They may be in different locations.
Education Illustrated
Example: I have assembled a group of three people at different locations
to be on a panel to profile and discuss the implementation of technology
at their school sites. This event is aimed at school administrators. Each
presenter has previous PowerPoint Presentations and may have short videos
about their models. However each of them has limited time so just wants
to convert this material for an online medium. They are available to discuss
their programs and have a set an hour for a simple chat at the end of
the event.
Recommendations:
- Presenters should
have additional introductory material, on their websites or elsewhere,
which seminar participants may be able to take advantage of before seeing
the formal presentation and engaging in interaction. These should be
listed in the discussion area.
- There will be an
extended time for interaction (seminars typically run 3 days). Therefore
the discussion group will carry most of the important contact.
- Because the presenters
will each only present once, and they are at different locations, it
is best not to require anything that has a learning curve. Therefore
the presentations should all be provided in advance.
- Scheduled interactions
with chat would be appropriate to punctuate the event and bring individuals
together, without the need for multimedia support.
Technology Selection:
- Presedia or PresentationPro’s
EmailPRESENTER for each presentation.
- Text/voice Chat.
- Text Discussion
Groups will allow continuous interaction during and after seminar.
- Web site for posting
video files in Real Audio or Windows Media format.
Scenario 7
Seminar #2 – Workshop, single presenter
There
is one presenter who is using a seminar to provide a workshop on a technique
- for example, project based learning in Algebra. The same presenter will
present repeatedly over the 3 days, and is willing to spend a little time
in advance getting to know the tools involved. The presenter also is working
from a base of materials they have used before so they are already familiar
with the topic area and will have time to work on the presentation tools.
Education Illustrated
Example: I have hired an expert to do a short workshop on tools for web
accessibility based on a similar workshop he designed for teachers in
a face to face setting. The workshop includes a sent of active learning
activities using tools such as the bobby web assessment tool. The workshop
requires a mixed of presentation and discussion and can even include some
small group demonstrations and case by case discussions. As this event
is based on a hot topic we have a medium budget to invest.
Recommendations:
- The initial presentation
could be pre-recorded, so that no matter what the technical problems
people at least get started.
- The discussion
area will continue to carry the most important content.
- In studying and
exposing the technique, case studies and practical assistance for participants
may be useful. Web Conferencing tools could be used for a few interactions
with the presenter. One or more individuals might join at particular
times, either in small groups or with one particular participant as
the main interactor, to work through case studies and record the full
interaction with the presenter. The recorded result can then be viewed
and made a basis for interaction over the discussion group with the
entire group.
- Interaction with
the presenter could be limited to those who have an additional phone
line, since most people will simply watch the presentations rather than
be involved with them live.
Technology Selection:
Combine all of these:
- Presedia or PresentationPro
– for initial pre-recorded presentation
- WebEx or Chatterbox
(lower cost but PC only)
- Discussion group
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